Our Values

In our industry, we believe excellence is so much more than delivering amazing landscaping projects. As a team, we are wholeheartedly committed to exceeding our clients’ expectations in everything we do. From initial inquiries, project scoping and costing through to planning, execution and communication, we strive to operate with integrity and always conduct ourselves in a professional and courteous manner. Our values form the cornerstone of our operations and are, we believe, the reason we are entrusted to manage landscaping projects at some of Perth’s highest profile sites. Our commitment to fostering long-term relationships, and the way we do business in general, is defined by the following core values:

Reliability

We take our clients’ trust seriously so if we commit to being on site at a certain time, that’s when we will arrive. Our reliability extends to all aspects of our business and ensures we reply promptly to queries, submit documentation on time and resolve any issues as quickly as possible.

Quality

We strive to exceed our clients’ expectations which means continuously delivering excellent results. We regularly audit our services for quality and efficiency and encourage our people to take a proactive approach to consistently improving our business.

Credibility

Our qualified horticulturalists draw on their decades of commercial landscaping experience to recommend solutions that not only meet our clients’ needs, but that are achievable within their time and budgetary constraints. We make it our responsibility to deliver what we have promised, conduct ourselves with sincerity and keep our clients’ best interests at heart.

Courtesy

Our team members take pride in their appearance and present themselves on site in a neat and tidy company uniform. Whether dealing with clients, other contractors or members of the general public, we aim to treat everyone with whom we interact with courtesy and respect.

Flexibility

We are committed to maintaining a ‘can-do’ attitude which often means thinking ‘outside the square’ to meet our clients’ needs. Regardless of a client’s request, we’ll explore every option to make it happen or, if we believe it’s not achievable, provide viable alternatives which fit the brief. We expect the unexpected and always aim to maintain flexibility, making it as easy as possible for our clients to do business with us.

Communication

Whether you’re getting in touch with Landscape and Maintenance Solutions for the first time or are one of our long-standing clients, you’ll notice we place the utmost importance on relevant and timely communication. We respond to inquiries as soon as possible or, at the very least, within 1 business day. We also keep our clients continually informed with regular project updates, highlighting key milestones, developments and issues.

Landscape and Maintenance Solutions has provided landscape maintenance services to Serpentine Jarrahdale Grammar School since November 2012. Their performance in all facets of landscape maintenance, particularly turf mowing is of a high standard and they continuously deliver without fail. Landscape and Maintenance Solutions constantly meets each deadline and their staff are always courteous and accommodating to our needs. I would recommend Landscape and Maintenance Solutions as a very professional landscape company.

Scott Mildwaters – Serpentine Jarrahdale Grammar School

Landscape and Maintenance Solutions management and staff have always been very responsive to our requests and have always delivered quality services and carried out the tasks in a very professional and efficient manner, no matter how big or small the scope of works was. In my dealings with Landscape and Maintenance Solutions, I have been very satisfied with their superior service provision and the quality of work. I have no hesitation in recommending Landscape and Maintenance Solutions.

Darren Boylan – Facilities Management, Metropolitan Redevelopment Authority

Landscape and Maintenance Solutions are the current landscape maintenance contractor at The Glades in Byford. The duties LMS perform are public open space and streetscape maintenance including all aspects of lawn mowing and garden care. LMS provide a high level of service in maintaining the lawns, gardens and reticulation throughout the project. At all times LMS are co-operative and responsive and complete works to a high standard of workmanship.

Kelli Howell – Project Manager

Since commencing tendered work for the City of Gosnells we have found Landscape Maintenance Solutions to be reliable, efficient and professional. Due to their high standard of work, consistent work ethic and open communication the City found that the usual burden of contractual supervision was significantly reduced. In our experience LMS has outperformed companies that are providing similar services in our industry. We do not hesitate to recommend them as we are confident that they will deliver on agreed contractual specifications without compromising a quality service.

Brett Wright – Principal Coordinator Parks Operations, City of Gosnells

Landscape and Maintenance Solutions were the successful tenderer for the Landscape Maintenance contract at Trinity Estate in Alkimos. Their services include holistic management of the landscapes within the project, including POS, streetscapes and office and communal building turf, garden and irrigation. These services have been performed to a high standard and in a professional manner. The staff and management at Landscape and Maintenance Solutions are always well presented, friendly and accommodating of any request we make of them. We have no hesitation in recommending their services.

Scott Steer – Landscape Manager, Trinity Estate